Privacy Policy and Terms of Use

Petz is concerned with making its users aware of the information collected and used on its website, always aiming to provide a better browsing experience for customers, shareholders, and other interested parties. For this, we present our terms of use, clarifying how to use this information. After reading this term, the User (you) consents that, when visiting the https://ri.petz.com.br/ page, he/she accepts the actions described in this term.

Petz may collect information via the website for the group’s own use, only sharing information with third parties and supplier companies, all involved in carrying out essential activities, and always in accordance with the purpose informed at the time of collection.

We clarify that the provision of data is optional, however, some of them are essential to complete the return of requests and/or sending of mailings with information and relevant facts of the Company.

The distribution of electronic messages will only be done with the consent of the User and, when registering his/her e-mail to receive information and relevant facts, it is mandatory to present his/her consent. If the User, after consenting, wishes to cancel receiving mailings, the function may be disabled at any time, simply requesting cancellation through the means provided by Petz.

All content made available to the User will be informative, without commercial bias, and will be linked to topics and relevant information of the Company.

In addition to the consent to receive maillings, any User interaction with the website will automatically generate the storage of some information collected through cookies, which will be transferred to the User’s equipment (computers, smartphones, tablets, etc.)

The identifications generated by cookies allow the User to be recognized when accessing the site again, providing a better experience for Users, personalizing navigation.

The main internet browsers allow the User to manage the use of cookies on his/her machine. If the User chooses to disable the functions, he/she must access the links below and follow the procedures indicated by the manufacturers of each browser:

Google Chrome: (https://support.google.com/chrome/answer/95647?hl=pt-BR)
Internet Explorer: (http://windows.microsoft.com/pt-br/internet-explorer/delete-manage-cookies#ie=ie-11)
Firefox: (https://support.mozilla.org/pt-BR/kb/ativando-e-desativando-cookies)
Safari: (http://safari.helpmax.net/ps/privacidade-e-seguranca/como-remover-cookies/)

The information described in the links above is provided by the manufacturer.

Information sharing

The security and privacy of the Users’ data and information are very important to Petz, which will adopt all the necessary measures for the maximum security of the data under its control.

Without giving up maximum security, so that we can provide information via mailing, it is necessary to share some information with supplier companies and third parties, which we do responsibly and following all the conditions recorded in the Company’s privacy policy, always observing the purposes, legal bases and principles of the General Data Protection Act.

In addition, all companies with which we share User data are committed to Security, Privacy and Confidentiality, at least the same as Petz’s, bringing greater security to the sharing processes.

Finally, the Company may share its Users’ information during processes of acquisition and merger of companies and/or by court order.

Customer security

Petz warns all users not to send electronic messages requesting confirmation of data or links to eventual downloads.

In order to guarantee the confidentiality of our users, all personal information provided at the time of registration is stored and encrypted. In addition, our web and internal systems have anti-intrusion devices.

Personal Data Processing

To find out how the personal data collected by Petz is treated in all activities developed by Petz, consult the Privacy Policy available on our website https://www.petz.com.br/institucional/politica-de-privacidade

Update of this Term

Petz may change or update the information made available here. Therefore, we advise you to consult this Term periodically to learn about the recommendations made.