Awards and Recognitions

Petz’s virtual store was four-time champion (2016-2019) of the Reclame Aqui (Complaints Channel) award for best service, published by Época Magazine, in the pet category of products and services.

The Petz virtual store also has the RA 1000 seal, the highest service quality seal, since 2018. Physical stores also joined this select group in 2020, making the company the only publicly traded retailer at B3 to have this index across all operating channel.”

“Launched in 2019 by Petz, the Pet Commerce tool allows, through the recognition of canine facial expressions and artificial intelligence, dogs to select a certain item viewed on the website. The Campaign was awarded as the only one who received the Golden Lion in Brazil in the history of the Creative Data category of the Cannes Festival.”

We are ranked in sixth place, among over 250 companies evaluated in Brazil, in the 2019 Digital Maturity Index, measured by Isobar, a global advertising agency which quantifies how consumers are impacted by brands and how the digitally experience them.

The Petz brand was the most remembered among pet retailers in Brazil by 27% of interviewees in Brazil, according to a national survey conducted by Instituto Ipsos.